A Digital Service is any service that is delivered electronically over the internet.
Some of the most common means through which a digital service can be delivered are: a Website, a Mobile App, Cloud computing, such as software as a service (SaaS) or platform as a service (PaaS), an application programming interface (API).
In the context of connected products and services, a digital service is a digital solution, based on data from connected products, that helps end customers use their products better and thus achieve concrete benefits, such as saving time, consumption and operating costs or increasing efficiency and productivity.
Digital Services are one of the possible elements of a Connected Services offering.
Difference between Digital Services and Digitally-enabled Services
Strictly speaking, Digital Services are services where the only touch point between the customer and the provider is an electronic interface, while Digitally-enabled Services are any kind of “traditional” services that are enhanced by the use of digital technologies.