In this article, you will find a preview of the main features and improvements we are currently working on, and what is coming next.
We have some great features in the pipeline. Take a look!
ONGOING
Project Lifecycle Management Improvements
As a console user, to help you manage the configuration lifecycle across environments (development, staging, and production), we are introducing a new tool to compare configurations and import changes.
With the new compare and import tool within the console, you will be able to:
Clearly visualize differences between two environments (e.g., staging vs production), including:
new objects (e.g., metrics, events, actions, views, etc.)
modified properties and options
modified content (images, templates, JS, CSS)
Ensure that all necessary elements are imported through a dependency checking system that verifies the consistency of the target configuration before it is updated.
Support internal review processes to ensure that any changes to the production environment are first validated using the staging environment.
Adopt an incremental release process by selecting specific changes to be imported without overwriting the entire configuration.
New Subscriptions Management
We are improving our subscription management system. Here are the main upgrades:
You will be able to sell Subscriptions also to partners.
Digital Plans and Add-ons will replace the current Service Levels.
Multiple Add-ons can be activated on a single product.
Single yearly billing with proration. Digital Plans and Add-ons activations made during the year will be handled with payments proportional to the time remaining from the next annual renewal.
Configurable payment method (Stripe or Bank Transfer).
Different prices can be defined per model on both Digital Plans and Add-ons, and also define the model compatibility (e.g., an Add-on is available only to a specific model).
Define whether Digital Plans and Add-ons are applied to single products or to the entire customer or partner-related installed base.
Work Order Management
We are working on new features to support daily service activities carried out by field technicians:
We are introducing “Work Orders” that will group actions to be carried out at the customer's facility.
Notes and Attachments on actions (e.g., picture of a broken part).
Technicians will be able to mark a single action, or multiple actions simultaneously, as done (also partially) or discarded (with a reason why).
Completed Actions will be saved in a new collection of historical actions.
Upon a Work Order completion, the Service will be able to generate a PDF report including all the performed activities.
Data Act Compliance and Monetization
We are working on a set of features to complete and ensure full technical compliance with the EU Data Act, which will be applied as of September 12, 2025.
In the DPS system, this includes:
Simplified data access to users: through a dedicated Data Management page, users will be able to easily access and export the data generated by their connected products.
Data sharing with third parties: an authorization process will enable users to grant third parties access to their data, as well as manage and revoke those authorizations at any time. To gain access, third parties must accept the data holder’s Terms and Conditions.
Transparency: the shareable data will be clearly documented, and users will be able to view at any time who is accessing it, which data is being accessed, and when the access occurs.
Back-office data management: a dedicated section will allow back-office users of data holders to handle data sharing requests from users and manage subscriptions of third-party service providers.
In the Consoles, you will be able to define which data can be shared by tagging metrics.
Thanks to the new subscriptions management features, you will be able to collect compensation from third parties.
UPCOMING
Segmented Pricing for Digital Services
To offer the right price to the right customer, wherever they are, while maintaining full control and consistency across your digital offering (Plans and Add-ons), the Price Segmentation feature will allow you to:
Configure custom prices based on country, product model, or other variables.
Define the availability of digital services and add-ons by country, product model, or other variables.
Define discounts for the most loyal customers.
You can easily adapt your prices to suit local markets and reflect different product configurations.
Notification Center
To keep DPS users informed about the presence of relevant situations and important information, and be sure that nothing is lost, we are improving the way users are notified by introducing the Notification Center, a new area in the DPS where users will be able to:
Have a view on all notifications received regarding noteworthy events.
Mark notifications as read, and manage their status (read, unread, archived).
Manage notification preferences more easily.
Warranty Extension
The Warranty Extension feature allows you to offer extended warranty plans and automatically validate constraints (e.g., timing, machine usage).
In the DPS, customers can easily upgrade their standard coverage for additional years of protection, ensuring long-term reliability and continuity of the maintenance and repair service.
Work Order Reports with Signature
Ensure transparency and trust at every service interaction by generating signed reports on work order completion.
This provides clear proof of service delivery, confirming that maintenance or repair tasks have been completed as agreed by the parties.
The digital signature is securely stored within the work order record, supporting compliance, traceability, and customer satisfaction, while eliminating the need for paper-based confirmations.