1️⃣ a Connected, Smart, Digital Service
eg. a Web Application that suggests your customers when to perform maintenance based on real-time conditions of your product
2️⃣ a Connected, Non Smart, Digital Service
eg. a Mobile App that lets your customers remotely control your product
3️⃣ a Non Connected, Data-driven Digital Service
eg. a Web Application that lets your customers open a ticket and track its status
4️⃣ a Non Data-driven Digital Service
eg. a Web Application publishing technical documentation
5️⃣ a Connected, Smart, Digitally-enabled Service
eg. an outcome-based contract where you ensure availability of your product while using a AI-powered engine to determine when to perform maintenance
6️⃣ a Connected, Non Smart, Digitally-enabled Service
eg. an enhanced maintenance contract where your product is permanently remotely monitored
7️⃣ a Non Connected, Data-driven, Digitally-enabled Service
eg. a maintenance contract where your activities are optimized through the analysis of previous repairs
8️⃣ a Non Data-driven Digitally-enabled Service
eg. a maintenance activity remotely performed through a temporary VPN