By navigating to the sidebar page Payments, the OEM back-office user can view all payments in a list.
For more details on the elements involved in Payment management, refer to the Subscription Main Concepts article.
The payment list reports these columns:
Payment number: A unique identifier assigned to the payment transaction.
It is used for tracking, reconciliation, customer support, and accounting reference.
Creation date: The date and time when the payment record was created in the system.
Payment method: Indicates the financial instrument used to complete the transaction.
Amount: The total monetary value of the payment transaction.
Status: The current status of the payment transaction, which can be
PAIDorPENDING.
Clicking on a payment row opens the payment details dialog.
If the status is PENDING, the back-office user can change it to PAID and also set the payment date.
This is generally done when the payment performed with an offline payment method (e.g., Bank Transfer) must be marked as PAID.