Digital Subscriptions Management

Here you can find a step-by-step guide to set up and manage digital subscriptions in the DPS.

The digital subscriptions allow the following elements to be subscribed within the DPS:

Service Levels enabling advanced digital capabilities of the connected products.

In the DPS, the entry points to digital subscription management are:

the Store page, which allows DPS users to manage digital subscriptions and payments.
the Subscriptions page which allows back-office users to manage digital subscriptions for a specific customer.

This feature is available for the following modules:
SMART SPARE PARTS & CONSUMABLES

Configuring the Digital Subscriptions Management

Enter the Service / Service Levels page.
Configure the Service Levels you want to offer to your end-users. For instance, you can add the Premium level.

Into the Pricing Options, you can define the price of the newly create Service Level.
Enter the Interfaces / Views page.
Open the Customer view.
In the Pages section, click on Add Predefined Page and select the Store page.
This will add the Store page into the view, and if needed, you can configure certain aspects of the page, such as the label, icon and menu in which this page is visible (side menu, top bar or user menu).
For each User Type, that will manage digital subscriptions, you must configure the User Permissions.
Navigate the DPS by using the customer view, you will find the Store page in the menu as a first level page with the Subscriptions tab.
Navigate the DPS by using the back-office view, by editing a Customer o a Thing, you will find the Subscription tab.

User Permissions

Each user accessing the DPS are associated with a User Type (e.g. Back-office Admin) which has a set of permissions defining what the user can see and do in the DPS. To improve the security (principle of least privilege), also the store is subject to permissions, and by entering the User Types page, you will find a group of permissions named Store you can configure on each User Type.
Note that, some permissions could be available only to certain user type categories (e.g. only Organizations and Partners can modify an order).

Here are the permissions involved by subscriptions management and their effect in DPS user experience.

PERMISSION	USER CATEGORY	DESCRIPTION
Read Subscription	CUSTOMER	Allows the user to access the list of subscriptions in the Store page. The Subscriptions tab is visible in the Store page.
Read Subscription	ORGANIZATION	Allows the user to access the Subscription of a Thing or Customer. The Subscription tab is visible in the Thing or Customer editing page.
Write Subscription	ORGANIZATION	Allows the user to modify the subscription of a Thing or Customer.
Read Payment	CUSTOMER	Allows the user to read all payments made by himself. The Payments tab is visible on the Store page.
Read Payment	ORGANIZATION	Allows the user to read all payments associated with the visible Customers. The Payments tab is visible on the Store page.
Write Payment	ORGANIZATION	Allows the user to modify a payment of a Customer.