Store Page

A store page refers to the web page or section of a website where products or services are displayed and offered for sale to customers.

For more details about how to configure the Store page for your users you can refer to this article.

The Store page is a predefined DPS page organized into tabs, here's a breakdown of what you might find on it.

Catalog

The Catalog tab allows the user to select a product model and browse through the spare parts associated with it. Spare parts to purchase can be added to the cart by selecting a quantity and pressing the Add to Cart button.

If defined in the Product Model, the user can navigate spare parts by selecting the model part with the support also of the technical diagrams.

Clicking on a spare part provides access to its details, including additional pictures, a technical description, and compatibility information.

Once spare parts have been added to the Cart, to complete the purchases the user should go to the Cart, and, by pressing the Checkout button, create and order. At any time, the buyer can see the presence of items in the cart by checking the badge number over the cart tab or along the store page in the menu.

Optionally, the Catalog section can be embedded directly into the dashboard of a thing, using the Catalog widget. In this case, the catalog content is automatically filtered according to the product model associated with the thing the user is viewing.

In the configuration of the Store page, you can define whether the Catalog section is available or not. For example, you can leave it available for service users, who may need a more direct way to inspect spare parts. For customer users, on the other hand, it is preferable to have a catalog that is automatically filtered, reducing the risk of ordering the wrong spare part.

Subscriptions

The Subscriptions tab, allows the user to have an overview on all active subscriptions. For each product, a row displays the product information, subscribed service, and the subscription status. By expanding a row, the user, where possible, can upgrade the subscribed Service Level. For instance, passing from a Basic (free service level offering few functionalities), to a Gold (paid service level with advanced digital functionalities).

Cart

The Cart tab is subdivided into sections, each one covering different type of products that need a specific flow to be purchased. Due to the different natures of these items, it is not possible to perform one payment, but these must be processed separately.

Spare Parts

This section contains all the Spare Parts added to the card from the Catalog, and that require an Order Flow Management by parties (buyer and provider).

One-time Purchases

This section contains all products different from Spare Parts with one time payment (e.g. Limited Service Level).

Subscriptions

This section contains all subscription-based products with a recurring payment (e.g. Service Level).

For more details refer to the Subscriptions Management article.

Orders

On this page, the DPS user can view their orders.

A buyer can view the placed orders, and access the details of them.

A provider can view the received orders, access the details of them and update an order, by adding notes or changing the status (e.g. Approved, Shipped).

Each order row has an accordion which can be expanded to get more order details. By clicking the Go to Order button, the user can open the order details page.

In the order details page, provider users, can add notes, and change the order status.

For more details refer to the Orders Management article.

Payments

On this page, the DPS user can view the performed (buyer) or incoming (provider) payments.

At the moment this page is used only to track performed payments associated with a Subscription.

For more details refer to the Payments Management article.