Store Page

A store page refers to the web page or section of a website where products or services are displayed and offered for sale to customers.

For more details about how to configure the Store page for your users you can refer to Contextual E-Commerce article.

The Store page is a predefined DPS page organized into tabs, here's a breakdown of what you might find on it.

Purchase Spare Parts

Using the Catalog, the DPS user (e.g. customer or technician) can navigate product schemes, search for spare parts and add them to the shopping cart.

When finished, by pressing the Checkout button from the Cart page, the customer user can create an order for the selected spare parts.
At any time, the buyer can see the presence of items in the cart by checking the colored badge over the cart tab or along the store page in the main menu.

In the DPS the Catalog can be accessible into different places, and this depends on the view type:

Back-office: the catalog is placed into the store page as a tab, this allows back-office users to easily verify spare parts orders.
Service: the catalog is placed into a top level page allowing technician to browse spare parts without filters.
Customer: the catalog is placed directly into the thing details view, in this way it is automatically filtered by Product Model reducing the risk of ordering the wrong spare part.

Subscriptions Management

The Subscriptions tab, allows the user to have an overview on all active subscriptions.
For each product, a row displays the product information, subscribed service, and the subscription status.
By expanding a row, the user, where possible, can upgrade the subscribed Service Level.
For instance, passing from a Basic (free service level offering few functionalities), to a Gold (paid service level with advanced digital functionalities).

Cart

The Cart tab is subdivided into sections, each one covering different type of products that need a specific flow to be purchased.
Due to the different natures of these items, it is not possible to perform one payment, but these must be processed separately.

Spare Parts

This section contains all the Spare Parts added to the card from the Catalog, and that require an Order Flow Management by parties (buyer and provider).

One-time Purchases

This section contains all products different from Spare Parts with one time payment (e.g. Limited Service Level).

Subscriptions

This section contains all subscription-based products with a recurring payment (e.g. Service Level).

For more details refer to the Subscriptions Management article.

Orders

On this page, the DPS user can view their orders.
A buyer can view the placed orders, and access the details of them.
A provider can view the received orders, access the details of them and update an order, by adding notes or changing the status (e.g. Approved, Shipped).

Each order row has an accordion which can be expanded to get more order details.
By clicking the Go to Order button, the user can open the order details page.
In the order details page, provider users, can add notes, and change the order status.

For more details refer to the Orders Management article.

Payments

On this page, the DPS user can view the performed (buyer) or incoming (provider) payments.
At the moment this page is used only to track performed payments associated with a Subscription.
For more details refer to the Payments Management article.