Physical products consist of many parts, which can be subject to wear and tear or failure. To minimize downtime, a way to quickly find and order a spare part can be offered within the DPS, but before that, spare parts must be defined.
Spare parts can be organized into Categories which can be nested. Categories can be used by DPS users to filter out spare parts.
This feature is available for the following modules:
SMART SPARE PARTS, CONSUMABLES
Creating a new Spare Part
Here you will find how to create a Spare Part and its own Category from scratch.
To create a new Spare Part, you should:
Enter the Catalog / Spare Parts page.
Click on the top right Add Category button.
Edit the available fields (name and parent category).
Press the Save button.
Click on the 3-dots icon on the Category row, and then press Add Spare Part.
Edit the available fields.
Press the Save button.
You can create nested categories in order to organize Spare Parts as you need.
Editing a Category
By clicking on the 3-dot icon to the right of a category row, the context menu allows you to:
Edit and rename the category.
Move the category under another category. Categories with the same name will be merged.
Add a sub category to the category.
Add a spare part to the category.
Delete the category (only if empty).
Editing a Spare Part
By clicking on the 3-dot icon to the right of a Spare Part row, the context menu allows you to:
Edit the spare part.
Move the spare part under another category.
Delete the spare part.
A spare part is described by:
Name: the name of the spare part visible to DPS users (e.g. Bearing SKF 6000)
Code: the code uniquely identifying the spare part in the DPS.
Parent Category: the category this spare part belongs.
Description: the text description of the spare part (e.g. High speed bearing).
Images: the set of images visible in the Catalog card (first image), or in the spare part details page. Each image is a public HTTPS URL from which the image can be downloaded.
Technical Description: the HTML description providing technical information.
Associated Product Model: the list of Product Models referencing the spare part.
Pricing: the OEM pricing associated to the spare part, and visible to buyer users in the DPS.
Text Localization
In the Translations section, you can specify translations into additional languages for the Name and Description attributes.
In the DPS, the catalog page automatically displays the part using the user's language if defined, otherwise the default language (model name and description) is used.
Importing Spare Parts
Spare parts can be very numerous, even on the order of thousands, so you can leverage the Import/Export function to manage spare parts.
By entering the Spare Parts page, over the list you can find the Import and Export buttons.
The Import is expecting a CSV with this format:
Name,Code,Category,Description,Technical Description,Image Urls
"Bearing 6000", SP-123, Misc|Bearings, "High speed bearing", "Width: 50mm...", url-1|url-2|url-n
In the CSV, you can specify the path of the Category where this Spare Part must be created. The Category name can be nested by using the pipe separator (e.g. Misc|Bearings). During the import, missing Categories are automatically created.
If the same spare part is present more than once in the CSV, the import operation is aborted and a warning is signaled to the user.
To import localized texts (Name and Description), two additional columns must be specified in the CSV for each language you want to manage (e.g. Name[it]).
Name,Code,Category,Description,....,Name[it],Description[it]
"Bearing 6000", SP-123, Misc|Bearings, "High speed bearing",....,"Cuscinetto", "Cuscinetto ad alta velocitĆ "