User Agreements

The DPS is a web and mobile application that processes personal data during registration, authentication, and service delivery. In compliance with applicable regulations, including the Civil Code and the GDPR, users are required to explicitly accept the Terms and Conditions and the Privacy Policy prior to accessing the service. This ensures that a valid legal basis for data processing is established, and that users are fully informed about how their personal data is collected, processed, and retained, as well as their rights in relation to such processing and provided service.

To fulfill legal obligations, you can configure the following documents:

Privacy Policy: This is a statement or legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data.
Terms of Service: This is a type of document that details the responsibilities of a service provider and the obligations of users that must be met for the service to continue to be used.

Editing Agreements

To edit the user agreement, you must:

Enter the Service / User Agreements page.
Select the User Agreement you want to edit, or create a new one if needed
Edit the Agreement content.
Press the Save button to amend the agreement.
Note that, by changing the document, all users must accept the new agreement the next time they log in.

Within the editing page of an Agreement, you will find:

Name: The name used to uniquely identify the agreement. Once created, it cannot be changed anymore.
Targets: The type of users to whom this agreement applies
Title: The title of the agreement displayed in the DPS.
Text: The content of the agreement (text/html).
Consent Presence: Where the consent to this agreement is requested, for instance, within the user registration form, or when a new digital service is subscribed.
Optionally, you can turn off the consent, and in this case, the agreement remains visible in the Terms and Conditions page, which is present in the DPS user menu (on top right).
Mandatory User Acceptance: If the consent is requested, you can mark whether it is mandatory (e.g., Terms of Service and Privacy Policy).

You can also add translations of your agreement by selecting one of the available languages, or by adding a new language.

Public URLs

In case an external application needs to refer to your DPS agreements, the following URLs can be used:

Agreement	Public URL
Cookie Policy	https://<ENVIRONMENT_BASE_URL>/cookie-policy.html For the time being, the cookie policy is fixed and predefined. If you have specific needs, please ask your CSM (Customer Success Manager).
Privacy Policy	https://<ENVIRONMENT_BASE_URL>/legal/privacy-policy
Terms of Service	https://<ENVIRONMENT_BASE_URL>/legal/terms-of-service
Custom Agreement	https://<ENVIRONMENT_BASE_URL>/legal/<custom-agreement-name>

Optionally, you can also force the document loading language; this can be used, for example, when you need to set up a mobile or home assistant integration in different languages.

Agreement	Public URL
EN Privacy Policy	https://<ENVIRONMENT_BASE_URL>/legal/privacy-policy?language=en
IT Terms of Service	https://<ENVIRONMENT_BASE_URL>/legal/terms-of-service?language=it

Sample Agreements

Here you can find some samples you can use to define your own user agreement.

Sample Privacy Policy document.
Sample Terms of Service document.

Servitly Disclaimer
Pay attention that these documents, available as a result of creating the environment, are just samples and should be used only during the configuration phase.
When moving the DPS into production, you must enter your own documents.
Servitly declines all responsibility for the use of such documents.