Account Management

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In a DPS system, an Account represents the digital space dedicated to a business entity, and for a Customer, this includes:

  • customer general information

  • customer’s users

  • preferences

  • locations

  • products

Customers who have the right (Customer Account Administrator permission) to manage the customer’s resources (locations, products, users)  can access the Account page from the user menu.

The account page allows:

  • Modify all the information concerning the business entity (e.g. company name, contact information, etc.).

  • Manage the users belonging to the customer.

  • Manage user to things authorizations.

  • Manage account settings.

  • Delete the entire account.

Below are the details of each section in the Account page.

General

In the General tab, customers can edit all their main information.

Users

In the Users tab, customers can manage and create new users.
For example, an Operation Manager can give DPS access to their colleagues, or a house owner can create users for other family members.  


Optionally, by clicking the Show all users button, it is possible to load and search for users belonging to the customer’s locations.
For more details, refer to the User Management article.

Authorizations

In the Authorizations  tab, customers, in addition to viewing which partners can access their data, can manage which products are accessible to which users.

For each couple, user and thing (machine), it is possible to configure whether the thing is accessible and the alternative user type to be used when the user enters that thing.

In the User Authorizations table, the Default column allows defining default authorizations for all things.

By default, when a thing is created, it is GRANTED to all customer users (white list), but alternatively, it is possible to set DENY as default (black list).
For more details, refer to the Account article.

Settings

If the user wishes to delete the entire account, they can access the Settings tab and click the Delete Account button.

Note that this operation cannot be rolled back.