Account Management

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In a DPS system, an Account represents the digital space dedicated to a business entity, and for a Customer this includes:

  • customer general information

  • customer’s users

  • preferences

  • locations

  • products

Customers users having the right (Customer Account Administrator permission) to manage the customer’s resources (locations, products, users)  can access the Account page from the user menu.

The account page allows to:

  • Modify all the information concerning the business entity (e.g. company name, contact information, other).

  • Manage the users belonging to the customer.

  • Manage user to things authorizations.

  • Manage account settings.

  • Delete the entire account.

Here below the details of each Account page section.

General

In this tab DPS users can edit all the information related to the customer entity.

Users

In this tab, DPS users can manage and create new users.
For example, an Operation Manager can give DPS access to his colleagues, or a houseowner can create users for other family members.  


Optionally by clicking on the Show all users button, it is possible to load and filter also the users belonging to customer’s locations.

For more details refer to the User Management article.

Authorizations

In this tab, DPS users, in addition to viewing which partners can access client data, can manage which products are accessible to which users.

For each couple user and thing, it is possible to configure whether the thing is accessible and the alternative user type to be used when the user enters that thing.

In the User Authorizations table, the Default column allows defining default authorizations to the things for each user.

By default, when a thing is created, it is GRANTED to all customer’s users (white list), but in the alternative, it is possible to set DENY as default (black list).
For more details refer to the Account article.

Settings

If the user wishes to delete the entire account, they can go to the Settings tab and click the Delete Account button.

Once the user has confirmed by entering the OTP sent via email, the entire account is deleted.
Note that, this operation cannot be rolled back.