Advanced Settings

  • 5 minute(s) read
Prev Next

In this page you can view and manage environment settings.
The page is organized into sections, each one covering a specific aspect.

Limits

In this section are reported all the environment limits including the maximum number of object you can create in the DPS for each type, and the limits related to the IoT data publishing and REST API invocations.

  • Max Publish Count: the maximum number of raw metric values that can be pushed every hour by a single thing.
    For more details refer to the Publishing Rate Limit article.

  • Max API Key Request Count: the maximum number of API requests allowed every minute on the entire tenant.
    For more details refer to the Requests Rate Limits article.

  • Max Thing Count: the maximum number of things that can be created in the DPS.

  • Max Customer Count: the maximum number of customers that can be created in the DPS.

  • Max Partner Count: the maximum number of partners that can be created in the DPS.

  • Max Organization Count: the maximum number of organizations that can be created in the DPS.

  • Max User Count: the maximum number of users that can be created in the DPS.

These limits are read-only and are configured according to the type of environment or as defined in the commercial offering.
For more details about limits you can refer to the Environment Types and Limits article.

Events

Here you can see settings related to Events processing.  

  • Max Historical Alerts Age: the maximum number of days historical alerts remain visible to the user.

  • Max Events With Continuous Computation: the maximum number of events with continuous evaluation that can be defined.

Data

In the Data section you can have an overview of the settings related to data management.

  • Raw Data Retention: the maximum number of months after which raw metrics data are deleted

  • Work Sessions Retention: the maximum number of months after which historical work session are deleted.

  • Other Events Retention: the maximum number of months after which historical events (Failures, Anomalies, Operations) are deleted.

  • Max Variables per Computed Metric: the maximum number of variables you can use in a computed metric.

  • Max Length of String Property Value: the maximum number of characters that can be stored in a STRING metric value.

  • Max Size of BLOB Metric: the maximum number of bytes that can be stored in a BLOB metric value.

  • Max Virtual Thing Count: the maximum number of virtual things that can run in parallel.

Also in this case, these settings are fixed and configured according to the type of environment or as defined in the commercial offering.
For more details about limits you can refer to the Environment Types and Limits article.

Periodic Computations

  • Property Evaluation Interval: the time interval in milliseconds before each periodic property with data binding evaluation.

  • Connectivity Evaluation Interval: the time interval in milliseconds before each periodic connection status evaluation.

  • Computed Data Evaluation Interval: the time interval in milliseconds before each periodic computed data evaluation.

  • Events Evaluation Interval: the time interval in milliseconds before each periodic event evaluation.

  • Continuous Event Evaluation Interval: the time interval in milliseconds before each continuous event evaluation.  

  • Work Session Evaluation Window: the time window in the past used to evaluate work sessions.
    The Work Sessions evaluation takes at every period with the same duration of the time window.

  • Work Session Evaluation Delay: the offset in the past of the time window relative to the evaluation instant.
    This allows the system to correctly handle start/stop conditions and monitored metrics.

Remote Control

Here you can change options related to the product remote control:

  • Omit timestamp in control payloads: if selected, any payload related to command execution or parameter update, do not include the timestamp, reducing the size of the message.

  • Max Parameter Count per Message: in case you are sending multiple parameters into the same message related to command execution or parameter update, here you can specify the maxim number of parameters before splitting the payload into multiple messages sent separately.  

Audit

Here you can configure and export the application log which contains any operation performed by the users in the DPS.

  • Enable audit of user actions in the DPS:

  • Enable user navigation event logging:

  • Audit Retention:

The audit has a default retention of 90 days.  

UI Options

Here you can find options related to the DPS UI.

  • Enable language selector on page: if selected, in the DPS, aside the user menu, users will find the language selector.

  • Enable feedback link on page: if selected in the DPS, on the bottom of each page, there is a link allowing the DPS user to report feedbacks.
    Feedbacks are sent via email to the Feedback Recipients.

  • List Range selection mode: allows changing the style of the page scroller present under the lists in the DPS.
    You can select between:

    • Items

    • Pages

  • Enable Null Value: when selected, in case a metric value is null, the N/A is printed out.
    Optionally you can redefine the default null value to be displayed.  

  • Limit the visibility of customer data by ownership: when selected, customers can access to historical data of a thing with a limit corresponding to the last activation timestamp.
    In this way, in case the thing as changed the owner, the previous owner data are not accessible, instead organization and partner users can always access all the data, discarding the current owner.

Notifications

Here is reported the e-email address used by the DPS to send any e-mail notification including:

  • account management notifications (e.g. creation, password reset).

  • alerts notification (e.g. failure event activation)

  • subscription and payment notification

  • PDF periodic reports

Alternative e-mail address

You cannot change your e-mail address by yourself, but we ask that you let us know by writing to support@servitly.com.
We will be happy to help you with the configuration by providing DNS records to add to your domain's DNS settings.
This is mandatory for security and anti-spam reasons.

For more details about what we have to do to use your e-mail address you can refer to this AWS article.

Things

Here you can change settings related to how things are managed in the DPS.

  • Make the token required during the activation of the thing: in DPS, when a thing is activated, other than the Serial Number, the user must provide also the Activation Token.

  • Force one tag per thing: when using the tagging features, it is possible to add at most one tag per thing.

  • Enable automatic deactivation of long-time offline things: you can specify the maximum number of months a thing can remain offline before it is deactivated.

Things Inventory Management

You can define how the Things in the DPS are associated to Thing Definitions or Product Model.
The default is By Product Model, but to allow old projects to be migrated from By Thing Definition, you can select the intermediate phase By Thing Definition And Model.