---
title: "Planning your Digital Servitization and DPS journey"
slug: "planning-your-digital-servitization-and-dps-journey"
updated: 2026-09-23T13:33:26Z
published: 2026-09-23T13:33:26Z
canonical: "learn.servitly.com/planning-your-digital-servitization-and-dps-journey"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.servitly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Planning your Digital Servitization and DPS journey

Begin with the end in mind

Technology without a clear direction is a common trap. You can connect your products, collect data, and build a DPS system — but if you do not know what outcomes you want to deliver to your customers, and how, you risk investing time and resources without getting real business value in return.

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## Digital Servitization

Digital Servitization is the strategic transformation through which you enrich your offering with digital services oriented towards end-customer outcomes, while digitalizing the entire after-sales value chain. It is a long-term journey, not a one-time project.

→ [What is Digital Servitization?](/v1/docs/what-is-digital-servitization)

## DPS: Digital Product-Service System

Your DPS system is the central information system that supports your Digital Servitization journey. It collects and processes data from your connected products, and distributes relevant information, recommendations, and actions to all stakeholders in your value chain.

→ [What is a DPS (Digital Product-Service) system?](/v1/docs/what-is-a-dps-digital-product-service-system)

For definitions of other key terms, see [Concepts and Definitions related to Digital Servitization](/v1/docs/digital-servitization-concepts-and-definitions).

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## Planning your journey

To plan your Digital Servitization journey and configure your DPS, you need a map. The Digital Servitization map gives you a structured way to think about where you are and where you want to go. → [What is the Digital Servitization map?](/v1/docs/what-is-the-digital-servitization-map)

You do not have to start from a blank canvas. We identified 11 proven segments you can select and combine to build your pathway. → [The segments to build your Digital Servitization pathway](/v1/docs/segments-to-build-your-digital-servitization-pathway)

Digital Servitization is a long-term journey. So is building the DPS system that supports it. We designed a cyclical implementation process to help you move forward step by step. → [The Digital Servitization and DPS implementation cycle](/v1/docs/digital-servitization-and-dps-implementation-cycle)

**Digital Product-Service system**, the central information system that backs your Digital Servitization. It serves two main categories of users: your end customers and your service workforce. Learn more in: [What is a DPS (Digital Product-Service) system?](/docs/what-is-a-dps-digital-product-service-system)