---
title: "Payment Management for the Organization"
slug: "organization-payment-management"
updated: 2026-05-28T09:41:49Z
published: 2026-05-28T09:41:49Z
canonical: "learn.servitly.com/organization-payment-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.servitly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Management for the Organization

By navigating to the sidebar page *Payments*, the OEM back-office user can view all payments in a list. For more details on the elements involved in Payment management, refer to the [Subscription Main Concepts](/v1/docs/subscriptions-main-concepts) article.

The payment list reports these columns:

- **Payment number**: A unique identifier assigned to the payment transaction.

It is used for tracking, reconciliation, customer support, and accounting reference.
- **Creation date**: The date and time when the payment record was created in the system.
- **Payment method**: Indicates the financial instrument used to complete the transaction.
- **Amount**: The total monetary value of the payment transaction.
- **Status**: The current status of the payment transaction, which can be `PAID` or `PENDING`.

![](https://cdn.document360.io/6759e9c9-3ce3-49df-965a-7231d2d9a10a/Images/Documentation/image-Z91D0CHR.png)

Clicking on a payment row opens the payment details dialog.

![](https://cdn.document360.io/6759e9c9-3ce3-49df-965a-7231d2d9a10a/Images/Documentation/image-7IX1NTRV.png)

## Pending Payments

If the status is `PENDING`, the back-office user can change it to PAID and set the payment date.

A pending payment is originated when:

- The subscriber has selected *Deferred payment* as the default method. At the time of renewal, a pending payment is automatically created.
- The default payment method is based on a credit card, which at the time of renewal has a problem (e.g., expired, no funds).
- The back-office user modified the plans or add-ons on behalf of the subscriber.