---
title: "Operation Manager"
slug: "operation-manager"
updated: 2024-10-24T18:43:58Z
published: 2024-10-24T18:43:58Z
canonical: "learn.servitly.com/operation-manager"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.servitly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operation Manager

Business entities: Customer.

The Operation Manager is responsible for overseeing all operations that take place at the location where the equipment is installed, ensuring efficiency, performance, quality and safety.

## Tasks and objectives

The tasks and objectives of the Operation Manager impacted by the DPS system are:

- Streamline and optimize processes to improve efficiency and reduce costs.
- Monitor expenses to identify areas where costs can be reduced without compromising quality.
- Implement control procedures to ensure that quality meets industry standards and customer requirements.
- Establish optimal inventory levels to avoid shortages or excess stock.
- Establish preventive maintenance plans to maintain equipment health and performance over time and avoid unplanned downtime.

## Needs

Needs addressed by interacting with the DPS.

#### Need to get up-to-date, reliable, synthetic and relevant information

- **to set priorities** on a daily or weekly basis
  - always have a clear overview of the **current situations requiring attention** and/or work and their severity
- **to understand** situations before making a decision
  - about **locations**
    - get information about health and all other relevant equipment-related topics as a statistical distribution and for each location
    - benchmark a location against others, recognize if there are trends
  - about **products**
    - get information about health and all other relevant equipment-related topics for each product
    - benchmark a product against others, recognize if there are trends

Needs addressed by letting the DPS work in the background.

#### **Need to automate monitoring of products and triggering of processes**

- detect in real-time events impacting business, such as failures or major anomalies and trigger the correct process to resolve them, according to their severity