---
title: "Connected After Sales"
slug: "connected-field-service-configuration"
type: "index"
canonical: "learn.servitly.com/connected-field-service-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.servitly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connected Field Service Configuration

4 articles

## [Configuring a Service View](https://learn.servitly.com/docs/service-view-configuration.md)

Updated on 2025-09-25 | Published on 2025-03-11

A Service view is a technical view that provides access to products managed by the service team, which can be an organization or a partner entity. This feature is available for the following modules:...

## [Remote Diagnostics](https://learn.servitly.com/docs/remote-diagnostics-configuration.md)

Updated on 2025-09-25 | Published on 2025-03-11

Performing a remote diagnostics of a connected product involves a systematic approach to analyze data and events to identify the root cause of a problem. Below are the main steps followed by service...

## [Configuring Work Orders](https://learn.servitly.com/docs/configuring-work-orders.md)

Updated on 2026-08-26 | Published on 2026-05-14

Work Order management takes place in the DPS directly from the Action List widget through a new embedded panel, Work Orders . Other than configure the Actions to let your DPS users manage Work Orders,...

## [Configuring Tickets](https://learn.servitly.com/docs/configuring-tickets.md)

Updated on 2026-05-14 | Published on 2026-05-14

This guide describes how you can enable Ticket Management in your DPS. This feature is available for the following modules: CONNECTED FIELD SERVICES Configuration steps: Go to the User Types page and...